Terms of Service

Acceptance

By accessing or using www.retatrutidelean.com (the “Site”) or placing an order, you agree to these Terms & Conditions. If you do not agree, you must not use the Site or place orders.

Eligibility

You must be at least 18 years old to place an order. By ordering, you confirm that you meet this requirement and are authorised to act on behalf of your organisation where applicable.

Intended Use — Research Only

All products are sold strictly for in-vitro laboratory research use only. They are NOT intended for human or animal consumption, administration, therapeutic, diagnostic, or clinical use. Packaging and capsules are inert and must not be used as dosage forms or ingested.

Orders, Pricing, and Payment

Orders are subject to acceptance. Prices are as displayed and may change without notice. Payment must be made using the methods available on the Site. By submitting payment, you authorise us to charge your selected payment method. Once payment is processed, orders may not be modified or cancelled except at our discretion.

Quality and Testing

We source products from reputable manufacturers and apply internal quality controls. Where applicable, batches are independently tested and certified before release. Customers should rely on the provided certificates of analysis and documentation for product suitability.

No Returns / Final Sale

Due to the specialised nature of our products, all sales are final except where required under the Australian Consumer Law (ACL) or where goods are faulty or not as described. Report any issues to contact@retatrutidelean.com with order details and supporting evidence.

Customer Responsibilities

• Ensure lawful and appropriate use within your jurisdiction
• Follow all safety, handling, and disposal requirements
• Obtain necessary licences, permits, or approvals

Prohibited Uses and Enforcement

Products must not be used for illegal, recreational, clinical, or consumption purposes. We reserve the right to refuse or cancel orders, request verification, and report suspected misuse to authorities.

Intellectual Property

All content, trademarks, and materials on the Site are owned or licensed by us. You may use content for lawful, non-commercial purposes only and may not reproduce or distribute it without permission.

Privacy

Personal information is handled in accordance with our Privacy Policy. We do not sell personal data. For enquiries, contact contact@retatrutidelean.com.

Disclaimers and No Warranties

To the extent permitted by law, the Site and products are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

Limitation of Liability

Our liability is limited to the purchase price of the relevant products. We are not liable for indirect or consequential damages. Nothing excludes rights under Australian Consumer Law that cannot be excluded.

Indemnity

You agree to indemnify us against any claims, losses, or damages arising from your breach of these Terms or misuse of products.

Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including shipping, regulatory, or supply disruptions.

Changes and Governing Law

These Terms may be updated at any time. They are governed by the laws of Western Australia and the Commonwealth of Australia, with disputes subject to the courts of Western Australia.

Contact

For enquiries, contact contact@retatrutidelean.com.

By placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions.